Contact Us
Have a question about FSA/HSA eligibility? Need help with the site? We're here to help.
Response Time
We aim to respond to all inquiries within 1-2 business days. Please check your spam folder if you haven't received a response.
Mailing Address
Can I Expense This?1309 Coffeen Avenue STE 1200
Sheridan, WY 82801
United States
Frequently Asked Questions
How do I know if a product is eligible?
Use our search tool on the homepage to look up any product. We'll show you if it's eligible, conditionally eligible (requires a Letter of Medical Necessity), or not eligible.
Can you determine if my purchase will be approved?
We provide general eligibility guidance based on IRS Publication 502 and official FSA/HSA guidelines. However, final approval decisions are made by your specific FSA/HSA plan administrator. We recommend checking with them for specific questions about your plan.
Do you provide Letters of Medical Necessity?
We provide LOMN templates as a starting point, but the actual letter must be issued and signed by your licensed healthcare provider. We cannot provide medical documentation.
I found an error in your product database. How can I report it?
Please email us at hello@artless.app with the product name and the correction you'd like to suggest. We appreciate your help in keeping our database accurate.
Can't Find What You're Looking For?
Check out our guides and resources for more information about FSA/HSA spending.